When must an agent disclose agency relationships to customers?

An agent must disclose agency relationships to customers in a timely manner to protect the interests of the customer. This means that the disclosure should happen as soon as it is practical in order to ensure that the customer fully understands the nature of the agent's representation. Timely disclosure allows customers to make informed decisions about their real estate transactions and helps to build trust in the agent-client relationship.

By providing this information early in the process, the agent ensures that customers can consider the implications of the relationship when deciding whether to engage with the agent's services. Early and clear communication about agency relationships is crucial for transparency and ethical practice in real estate transactions.